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Returns Authorization form

You only need to use this form if you want to return an item, so that we can expect to receive it and know who has returned the item(s).

Please note, you must include any items that were "free" as part of a special offer in order to recieve a full refund. Otherwise we shall deduct the 'offer' item price from your refund.

If you need to contact us for any other reason please use our contact form.

You should post your return within 7 working days of receiving your goods, and you should consider using a Recorded service, or retain 'Proof of Posting' (this does not affect your Statutory Rights).

Basic Information
Full Name
Include Salutation and Surname
House No. & Street
Postcode
Phone Number
Email Address
Your Authorisation will be sent here
Order Number
The last 4 numbers on the top right of your invoice
eg. for order "CL08LG-1001-1234" enter 1234
Product Information
Product Name
e.g. Ron Hill Trackster DXB Black
Reason for return
inform us within 7 days of receipt
More Information
Eg. doesn't fit, wrong color
I want to:
Exchange / Part-exchange
we can change for a different size or color by return post, or part-exchange upto the value of the item.
Get a refund (allow 21 days)
 
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